Every individual however calm and tolerant he/ she is will at times get angry either because they are provoked or because they are upset at what they observe and do not approve. The vast majority of us are quick to get angry, some because they are short tempered others because they are easily frustrated and some because they are idealists and seek perfection all the time. The irony is that most times our anger is justifiable but how we give in to our anger is questionable. We rave, we rant, we scream, shout, abuse, threaten and in extreme cases vent our anger in a physical form. Unfortunately the anger we express allows us to let off steam but rarely does it propel the relationship much further.
The intensity of our anger is largely expressed in direct proportion to the intimacy of the person to whom it is directed e.g. husband and wife or parent and children. In other cases the intensity is largely inversely proportionate to the level of the organizational hierarchy of the sender and receiver of the angry exchange e.g. the superior will inflict all his anger on the junior most subordinate and will sulk to express anger with a superior. With strangers the intensity of our anger depends on the situation, our perception of the individual at who we direct our anger and how effectively the quick release of anger calms us down. What is interesting is that having expressed our anger we do tend to get a sense of relief but very very rarely do we actually resolve the problem effectively. By expressing our anger we certainly convey our emotion but do not effectively convey the real problem nor do we get the full attention of those who we address. Most times expressing anger triggers defensive responses from the recipient who try to apportion blame or to justify the action or simply apologize and escape.
On the other hand if we can pinpoint to ourselves what exactly annoys, irritates and angers us, we would be able to explain our anger perhaps forcefully but certainly very effectively. Our anger is often a quick reaction to what we perceive as an action that is contrary to our expectations. At times our anger could be completely misplaced and if we explain our anger, we would perhaps get to hear a very plausible reasoning for the action. Explaining our anger would educate the recipient, it would also make the recipient better appreciate our point of view and most of all it will be enable the person explaining and the person listening connect and see the issue from the same perspective. Explaining anger would spur the recipient to proactively rectify the problem and this in effect means you are enabling a solution, resolving an issue and achieving our objective.
Expressing anger may give temporary relief to the person expressing it but explaining anger will certainly direct energy and action towards a more permanent solution to the problem.
- Can you recall 3 incidences where you were at the receiving end of somebody’s anger? Were you really guilty or culpable as indicated by the person admonishing you?
- Think of one or two times when you expressed your anger only to sheepishly realize that your anger was completely misplaced. Do you think you could have handled the situation differently and more effectively with loss of face?
- You were entrusted with Rs.5,000 in cash to be deposited in the bank. Since one of your office colleagues was going to the bank you asked her to deposit it on your behalf. Unfortunately her handbag containing your money was stolen on the way. How would you react to this situation? How do you expect the person who entrusted you with the money to react when you explain the matter to him.
This post is courtesy www.actspot.com
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