Tag: respond

Never complain Never explain

Never complain Never explain

Whining and moaning are typical ways in which we try to deflect attention away from ourselves for our failures. When that fails we try to justify, rationalize and/ or offer lame excuses camouflaged as logical reasons for our failures. The unfortunate part is that, whether we complain or we explain, the reality is that we goofed up and that our credibility is at stake. It would take a lot of time, effort and perseverance for us to regain trust of others, get their buy in and hopefully rebuild relationships.

A complain is a poor lament. Complains are akin to laments that seek to put blame on others. It could be people, situations, events all of which imply that the problem is elsewhere and not with the person making the complain. A failure, is a natural phenomena when there are many variables and unpredictable circumstances. However, having the grace to accept failure is praise worthy when it is shorn of any form of complain. Complains are means to deflect attention elsewhere and a decoy to avoid taking responsibility. Complains will never change the reality; it may however show the person making the complain in poor light, possibly seen as having poor grace and definitely looked at as a whiner who shirks responsibility.

Explaining is perilously close to fibbing. A heightened and convoluted method of complaining is explaining. The objective here is to pretend to offer an unbiased and rational logic. The trouble is that it often tells only one side of the story from the tellers point of view. Facts related to other participants in the story may be conveniently ignored, distorted or grossly exaggerated to suit the explanation. Here again the technique is used when the intent is to escape responsibility or to put things in a light more amiable to the person telling it.

Both, a complain and an explanation would have a fair bit of truth but it is the futility of it, when the damage has been done, that makes it most unsuitable. Again a complain or an attempt to explain would also be tinged with or laced with a concoction of convenient facts, possible half truths and occasionally distorted truths. The listener would always receive it with skepticism; analyze it for distortions and make judgments that could be more prejudicial than the real facts.

Try these:           

  1. You have been nominated to organize a picnic. You went about the task meticulously. However, there was a poor turnout for the picnic with quite a few last minute cancellations. The bus in which you had to travel came late, the air-conditioning was not working and it broke down once on the way. The venue of the picnic saw unprecedented crowds and the overall picnic was disappointing.
  • How would you share the picnic experience with a close friend from a different organization?
  • How would you brief your boss who was a last minute drop out?
  • HR writes to you stating that there was strong negative feedback from the participants about the organization of the picnic and seek your feedback on the same.

2. Assume you borrowed a valuable item from a friend.  What will you do when the time comes to return the same and the circumstances are as under:

  • You have lost/ misplaced it
  • You discover that the item has been seriously damaged.
  • You have a strong urge to keep it and not return it because you know it is much more useful to you whereas it will be junked in the friends place.

This post is courtesy www.actspot.com

You are also invited to visit our Inspirational and Motivational Blog

www.poweract.blogspot.com

The control challenge

21- The control challengeOne of the major reasons we are stressed is because we are unable to keep our emotions in check when faced with a dilemma or confusion or problem. We then get overwhelmed, fearful and react impulsively.  Our reactions are often in anger, frustration and despondency. Rational behavior takes a back seat, the challenge of the moment looks ominous and damage control is our instinctive allay which then becomes the focus of our attention. If ever one who faced a crisis behaved in this manner, there would be very few who survived disasters. If every researcher adopted the same attitude there would be very few discoveries. Every major war is testimony to the resilience of the vanquished and destroyed, to rebuild and grow despite the severity of their ruins physically, financially and mentally. So what is it that makes the human race change, progress and succeed despite the upheavals, the disasters and the disruptions that seem to perennially confront them?

The answer lies in how one responds. The key is not to react but to respond. The difference between the two is in how you control your attitude, your thinking and your actions.

Attitude: Do we visualize a problem as a disaster or as challenge to be overcome. It is our attitude that will determine our perception of the challenge on hand. Those who are fearful, those just wanting to plod forward and those who are faint hearted would look at obstacles as useless, irritating and insurmountable. They would then settle for compromise solutions rather than a resolution of the problem. On the other hand those having supreme confidence in their own abilities, those who seek long term solutions and those willing to take on a challenge would approach every problem with a ‘ seek the hidden solution’ attitude. They too would get irritated at times, would feel frustrated momentarily, be tempted to give up. However, they resolve to effectively  tackle the challenge even if it takes time, even if they have seek help from others and even if the world around belittles and criticizes their efforts. They have the positive can do – will do attitude.

Thinking : Our attitude will determine how we approach a situation. Those who are positive and determined to find solutions would rein in their negative emotions of fear, anger, disappointment and frustration. Instead they would bring into play their strengths, realign their thinking to seek solutions and refocus their attention on varied possibilities in order to overcome the challenge on hand. The will not hesitate to seek the expertise of others; they would be keen observers and listeners for they are sure there exists a solution that they just need to discover. They do not let the problem slip from their mind but they keep mulling over it to let the subconscious work on it. Their thoughts are focused on responding to the challenge rationally, logically and decisively

Action: There are times when quick action holds the key and there is little time to elaborately think and plan. Emergencies are classical examples be it a natural disaster, a fire, an accident or  even events like missing a flight or losing your mobile/ wallet. Even in such situations, the action must not be purely impulsive (it will be largely  impulsive when your life itself is threatened like if you are in a building that is on fire, since self preservation is a natural instinctive mechanism for survival) but taken with a calm and cool head. Controlling panic whilst seeking a solution would provide more possibilities. The action must be taken decisively and not tentatively; this is possible when the action plan is based in clear headed thinking and with full awareness of the consequences. The action must be to arrive at a solution with minimum damage.

Try these:

  1. Pick up a news paper and attempt to solve the crosswords or similar puzzles that appear in it. Your attitude, thinking and action would be reflected in how you respond to this challenge.
  2. List out three instances when you panicked. What was the final outcome of those situations? What role did you play in each of the given situations?
  3. Of the three key points listed above which of them is your primary problem.
  • Attitude – By nature are you and optimist or a pessimist
  • Thinking – Can you think both logically and creatively or do you prefer to follow instructions?
  • Action – Are you a self starter or do you like to act as instructed.

This post is courtesy www.actspot.com

You are also invited to visit our Inspirational and Motivational Blog

www.poweract.blogspot.com

Let your life reflect the beauty within you

13-3-Let your life reflect the beauty in you

By nature many of us tend to be modest and undervalue ourselves, possibly fearing that we would be branded egoistic. Then there are others who strut around displaying their brawn or brain or wealth partly to impress others but often to overcome some other shortcoming in them.  Of course there are many others who live an indifferent life, yearning to make an impact in the society they live in and hoping they get noticed. In reality, the world values and respects anyone who behaves, acts and demonstrates humane qualities, exemplary behavior and a sense of responsibility. This is perhaps the simplest and most natural way a normal human being should ideally respond, for each of us is born with the a multitude of virtues be it innocence, honesty, empathy, happiness and love.

Unfortunately the vices of the world, the pressures of survival and the craving to amass superimpose in our original self the artificiality of being worldly wise, attempting to be clever by half, walking the tight rope between reality and illusion and seeking self gratification at any cost. The once radiant self, the childlike innocence, the core values in us dissipate against the onslaught of the pressure to conform to the emerging standards of the society and environment around us. This change for the worse is reflected in our inability to be at peace with ourselves, our constant suspicion and apprehension of the world around us and our disgust, dislike and disapproval of people, circumstances and happenings around us.

Yet despite this gloomy and glum scenario, there is hope; hope that is well within your abilities and grasp; all it needs is YOU for you are the mirror that reflect backs what everyone else sees. Here are a few virtues which you can nurture and nourish to ensure that you live and reflect hope, harmony and   happiness where ever you are.

Smile. There is nothing so simple as smiling when your are happy, when you are at peace, when you want to lighten the mood, when you want to reach out to another, when you want to overlook and aberration by another, when the troubles seem overwhelming and when you want to experience bliss.  A smile relives the tensions, helps connect with another and gets others to experience your joy.

Respond. Reach out proactively, do something spontaneously, make things happen, take the lead, stand up to be counted, speak up to be heard, stand by a friend in trouble, confront the wrong doer, restrain your anger, realize your potential.

Give. Giving your time is perhaps the most challenging of all the gifts that you can give. Give unconditionally, give it free and give with grace be it time, money or love.

Accept. Accept with grace you faults, your mistakes, your limitations, the negative feedback and your punishments. More importantly accept your family, friends and colleagues as an extension of yourself, with all the limitations and imperfections that you have accepted of yourself.

Forgive. First learn to forgive yourself and get rid of the guilt of your past shortcomings, failings, mistakes and aberrations. Thereafter open your heart to those who have wronged you and forgive them their indiscretions and willful hurt they may have caused.

Love. If we have been stingy with this emotion, it is time we realized that this is one emotion that you will never run short of. Love yourself first, then those around, then go on to love your life as it exists, love the circumstances in which you are and love the miracle called life. Within those 4 alphabets lies the universal secret, that where there is LOVE Life Opens Virtuous Emotions.

Try this :

  1. For each of the 6 virtues enumerated above, outline one or two situations or people where you would find it extremely difficult to respond with the relevant virtue. Ask yourself if it is your ego that is the barrier or the hurt is too extensive or you fear a sense of defeat if you respond with a positive emotion?
  2. How would you relate/ respond/ react to the following
  • You are asked to identify a robber who has waylaid you and trashed you when robbing you.
  • You meet a former tyrannical boss who you feel has derailed your career at a social function.
  • You run into a former intimate friend with whom you had a bitter parting.
  • You meet a former teacher, who had mistakenly accused you of copying in an exam as a result of which your reputation took a severe beating.
  • During a family picnic you are forced to travel with a cousin in his/ her car whom you had accused of damaging your sports gear because of  which you and your cousin stopped talking years ago.
  • You bump into an old colleague at the city hospital who had borrowed a few thousand rupees for an emergency and who thereafter left your organization and never got in touch with you to return the money

This post is courtesy www.actspot.com

You are also invited to visit our Inspirational and Motivational Blog

www.poweract.blogspot.com